The mobile Alterdesk apps for Android and iOS already offered multiple ways to secure the app.
Next to the regular inlog process, two-factor authentication and the option to set a pin code, we have now added another option: fingerprints! Continue reading “Unlock the Alterdesk App with a Fingerprint or Touch ID”
Research by the Open State Foundation has shown that about two out of three websites of Dutch healthcare institutions and pharmacies do not provide their website visitors with a secure connection (in the form of an SSL certificate).
What does this entail and what measures could healthcare organizations take? Continue reading “Two out of Three Healthcare Sites Not Secure”
Good news! Starting this week, Alterdesk has a new team member: Sales Director Johnny Sijm.
We have asked Johnny to tell us a little about his work activities and expertise, so that it is clear how he can help you and your organization. Continue reading “Meet the Newest Addition to Our Team: Johnny Sijm”
Checking the contents of a co-workers screen remotely or checking the changing data on a patient monitor is now easier than ever.
You can now share your screen real-time, using the Alterdesk messenger. We’d love to tell you more about this! Continue reading “Update: Screen Sharing”
Recent research conducted by Pharmapartners has shown that a majority (55%) of questioned patients has no clue about the online services offered by their general practitioner. Only 7% stated that they have made new appointments online and only 3% reported having participated in an e-consultation. The numbers are even lower than the ones from 2016’s eHealth Monitor, though the conclusion is the same: GPs need to raise awareness about their digital services. Continue reading “General Practitioner: Promote your Online Services”
When choosing a secure messaging tool, there are a lot of factors to take into account, such as the functionalities and infrastructure.
When discussing this with organizations, we have noted that oftentimes there is not a clear picture of what such a messenger should be capable of – time for us to list the ins and outs of secure messaging! Continue reading “Secure Messaging: the Ins and Outs”
¡Buenas noticias! The Alterdesk messenger is now also available in Spanish. We hope our Spanish speaking users will enjoy using our messenger in their native language.
The messenger was already available in English, Dutch and German.
Continue reading “Update: Alterdesk in Spanish!”
A few of our partnering healthcare organizations have asked us whether it would be possible to create a ‘handsfree’ application for our messenger, so that video can be streamed using smart glasses.
We have now realised this and gladly tell you more about the possibilities. Continue reading “Stream Handsfree with Alterdesk”
With the rise in the use of mobile devices in healthcare, comes a number of challenges for the IT departments of healthcare organizations.
We have often discussed data security and messaging – in this post we would like to discuss MDM, or: Mobile Device Management. Continue reading “Mobile Device Management in Healthcare”
Perhaps you have spotted it already: we have added a great new functionality to the Alterdesk messenger!
See the little Alterdesk-green button at the bottom of your screen? That is our newest live chat functionality in action. It is a great way to provide your website visitors with webcare in a secure manner. Continue reading “Alterdesk as a Webcare Chat Tool”