Chatbots for Business – Countless Possibilities

secure chatbot Alterdesk

According to multiple sources (such as Forbes and Venturebeat), 2018 will be an important year for chatbots. This does not mean that chatbots are ready to replace human interaction by any stretch – chatbots lack the empathy a human interlocutor can offer. Even so, in many industries they can be very beneficial. Let’s take a look at what they have to offer.  Continue reading “Chatbots for Business – Countless Possibilities” »

The eHealth Monitor 2017 (Dutch)

nictiz nivel ehealth monitor 2017

This article is only available in Dutch – it is specifically about the Dutch eHealth monitor, a report about the availability and use of eHealth in the Netherlands.

The General Data Protection Regulation – What Does It Entail?

european privacy legislation gdpr

On the 25th of May 2018, the General Data Protection Regulation (GDPR) will become enforceable. Organisations will need to prepare in order to be compliant and to prevent high potential fines (up to 20 million euro).

So what does the GDPR entail and how can you best prepare your organisation?  Continue reading “The General Data Protection Regulation – What Does It Entail?” »

General Practitioner: Promote your Online Services

huisarts digitale diensten

Recent research conducted by Pharmapartners has shown that a majority (55%) of questioned patients has no clue about the online services offered by their general practitioner. Only 7% stated that they have made new appointments online and only 3% reported having participated in an e-consultation. The numbers are even lower than the ones from 2016’s eHealth Monitor, though the conclusion is the same: GPs need to raise awareness about their digital services. Continue reading “General Practitioner: Promote your Online Services” »