According to multiple sources (such as Forbes and Venturebeat), 2018 will be an important year for chatbots. This does not mean that chatbots are ready to replace human interaction by any stretch – chatbots lack the empathy a human interlocutor can offer. Even so, in industries such as the healthcare industry, they can be very beneficial. Let’s take a look at what they have to offer. Continue reading “Chatbots for Healthcare – Countless Possibilities”
Good news for those who regularly conduct video calls by means of our platform: we have given our video call functionality a big upgrade!
In this post we will tell you what has changed and what this means for you as a user of our platform. Continue reading “Update: Optimised Video Calling”
This article is only available in Dutch – it is specifically about the Dutch eHealth monitor, a report about the availability and use of eHealth in the Netherlands.
On the 25th of May 2018, the General Data Protection Regulation (GDPR) will become enforceable. Organisations will need to prepare in order to be compliant and to prevent high potential fines (up to 20 million euro).
So what does the GDPR entail and how can you best prepare your organisation? Continue reading “The General Data Protection Regulation – What Does It Entail?”
The mobile Alterdesk apps for Android and iOS already offered multiple ways to secure the app.
Next to the regular inlog process, two-factor authentication and the option to set a pin code, we have now added another option: fingerprints! Continue reading “Unlock the Alterdesk App with a Fingerprint or Touch ID”
Research by the Open State Foundation has shown that about two out of three websites of Dutch healthcare institutions and pharmacies do not provide their website visitors with a secure connection (in the form of an SSL certificate).
What does this entail and what measures could healthcare organizations take? Continue reading “Two out of Three Healthcare Sites Not Secure”
Good news! Starting this week, Alterdesk has a new team member: Sales Director Johnny Sijm.
We have asked Johnny to tell us a little about his work activities and expertise, so that it is clear how he can help you and your organization. Continue reading “Meet the Newest Addition to Our Team: Johnny Sijm”
Checking the contents of a co-workers screen remotely or checking the changing data on a patient monitor is now easier than ever.
You can now share your screen real-time, using the Alterdesk messenger. We’d love to tell you more about this! Continue reading “Update: Screen Sharing”
Recent research conducted by Pharmapartners has shown that a majority (55%) of questioned patients has no clue about the online services offered by their general practitioner. Only 7% stated that they have made new appointments online and only 3% reported having participated in an e-consultation. The numbers are even lower than the ones from 2016’s eHealth Monitor, though the conclusion is the same: GPs need to raise awareness about their digital services. Continue reading “General Practitioner: Promote your Online Services”
When choosing a secure messaging tool, there are a lot of factors to take into account, such as the functionalities and infrastructure.
When discussing this with organizations, we have noted that oftentimes there is not a clear picture of what such a messenger should be capable of – time for us to list the ins and outs of secure messaging! Continue reading “Secure Messaging: the Ins and Outs”