We have already discussed many ways in which our messaging platform can be used in a healthcare setting. Even so, we still regularly come across innovative applications that enthuse us to such a degree that we would gladly tell everyone – such as this collaboration between one of our white label partners, a new software concept and a mental healthcare organisation, that led to a solution that is both innovative and effective! Continue reading “Healthcare Innovation: Achieve More Together”
Some time ago, we wrote about the possibilities of chatbots for business. We already hinted to the fact that we aim to make creating chatbots easier and easier – to this end, our team has developed a so-called chatbot framework.
In this article we will tell you more about it. Continue reading “Our Chatbot Framework”
When companies wish to expand their product portfolio or existing software, it could be beneficial to check the possibilities of white label software.
This has many advantages compared to developing a new product from scratch – in this article we have listed the main ones for you. Continue reading “The Advantages of White Label Software”
Our regular website visitors will surely have noticed it already: we have changed our online presence.
Since the beginning of this year, Alterdesk exclusively provides white label communication platforms. In this post we will elaborate on what this entails. Continue reading “Our Proposition: Alterdesk as a White Label Platform Supplier”
According to multiple sources (such as Forbes and Venturebeat), 2018 will be an important year for chatbots. This does not mean that chatbots are ready to replace human interaction by any stretch – chatbots lack the empathy a human interlocutor can offer. Even so, in many industries they can be very beneficial. Let’s take a look at what they have to offer. Continue reading “Chatbots for Business – Countless Possibilities”
Good news for those who regularly conduct video calls by means of our platform: we have given our video call functionality a big upgrade!
In this post we will tell you what has changed and what this means for you as a user of our platform. Continue reading “Update: Optimised Video Calling”
This article is only available in Dutch – it is specifically about the Dutch eHealth monitor, a report about the availability and use of eHealth in the Netherlands.
On the 25th of May 2018, the General Data Protection Regulation (GDPR) will become enforceable. Organisations will need to prepare in order to be compliant and to prevent high potential fines (up to 20 million euro).
So what does the GDPR entail and how can you best prepare your organisation? Continue reading “The General Data Protection Regulation – What Does It Entail?”
The mobile Alterdesk apps for Android and iOS already offered multiple ways to secure the app.
Next to the regular inlog process, two-factor authentication and the option to set a pin code, we have now added another option: fingerprints! Continue reading “Unlock the Alterdesk App with a Fingerprint or Touch ID”
Research by the Open State Foundation has shown that about two out of three websites of Dutch healthcare institutions and pharmacies do not provide their website visitors with a secure connection (in the form of an SSL certificate).
What does this entail and what measures could healthcare organizations take? Continue reading “Two out of Three Healthcare Sites Not Secure”