According to multiple sources (such as Forbes and Venturebeat), 2018 will be an important year for chatbots. This does not mean that chatbots are ready to replace human interaction by any stretch – chatbots lack the empathy a human interlocutor can offer. Even so, in many industries they can be very beneficial. Let’s take a look at what they have to offer. Continue reading “Chatbots for Business – Countless Possibilities”
When you are using a random messenger, it can be quite easy to get a virus by opening an infected file. Such a file can easily be shared, by either someone with malicious intent or by someone who simply did not realize that the file was unsafe.
How does Alterdesk protect its users from such viruses?
Continue reading “Getting Computer Viruses by Messaging?”
Big news: WhatsApp rolls out end-to-end encryption. It instantly raised the question whether this means that WhatsApp can be used for healthcare communication.
How secure is WhatsApp now, really? We decided to examine this. Continue reading “WhatsApp End-to-End Encrypted: How Secure Is It Now?”
We have discussed the benefits of messaging between healthcare professionals before, but a secure healthcare messenger also offers possibilities to communicate with patients.
We’ll present some of the possibilities and give you some tips to get started! Continue reading “Patient Communication – the Benefits of Messaging”
The Dutch media recently reported on the fact that doctors are using WhatsApp. While the KNMG stated that doctors should be allowed to use WhatsApp as long as they do not share information from which the identity of the patient can be deduced, the Dutch DPA have taken a stand on the national news: WhatsApp does not adhere to the norm for information exchange in healthcare. Continue reading “Dutch Doctors not Allowed to Use WhatsApp”
With a plethora of communication methods available, why should healthcare professionals embrace instant messaging?
There are definite benefits – we have listed a few of the bigger ones below. Continue reading “The Benefits of Messaging for the Healthcare Industry”