Some time ago, we wrote about the possibilities of chatbots for business. We already hinted to the fact that we aim to make creating chatbots easier and easier – to this end, our team has developed a so-called chatbot framework.
In this article we will tell you more about it. Continue reading “Our Chatbot Framework”
Our regular website visitors will surely have noticed it already: we have changed our online presence.
Since the beginning of this year, Alterdesk exclusively provides white label communication platforms. In this post we will elaborate on what this entails. Continue reading “Our Proposition: Alterdesk as a White Label Platform Supplier”
Good news for those who regularly conduct video calls by means of our platform: we have given our video call functionality a big upgrade!
In this post we will tell you what has changed and what this means for you as a user of our platform. Continue reading “Update: Optimised Video Calling”
The mobile Alterdesk apps for Android and iOS already offered multiple ways to secure the app.
Next to the regular inlog process, two-factor authentication and the option to set a pin code, we have now added another option: fingerprints! Continue reading “Unlock the Alterdesk App with a Fingerprint or Touch ID”
Good news! Starting this week, Alterdesk has a new team member: Sales Director Johnny Sijm.
We have asked Johnny to tell us a little about his work activities and expertise, so that it is clear how he can help you and your organization. Continue reading “Meet the Newest Addition to Our Team: Johnny Sijm”
Checking the contents of a co-workers screen remotely or checking the changing data on a patient monitor is now easier than ever.
You can now share your screen real-time, using the Alterdesk messenger. We’d love to tell you more about this! Continue reading “Update: Screen Sharing”
¡Buenas noticias! The Alterdesk messenger is now also available in Spanish. We hope our Spanish speaking users will enjoy using our messenger in their native language.
The messenger was already available in English, Dutch and German.
Continue reading “Update: Alterdesk in Spanish!”
Perhaps you have spotted it already: we have added a great new functionality to the Alterdesk messenger!
See the little Alterdesk-green button at the bottom of your screen? That is our newest live chat functionality in action. It is a great way to provide your website visitors with webcare in a secure manner. Continue reading “Alterdesk as a Webcare Chat Tool”
We have a great update for our eastern neighbours: our messenger is now also available in German!
In collaboration with our German partner it25, we have fully translated our interface.
Continue reading “Update: Alterdesk in German!”
Our team has often brainstormed about how to improve the registration process of our messaging platform. We collected feedback from our userbase and partners and eventually things started to take shape. After thorough development, we are glad to inform you that the new registration process is up and running. What is in it for our users and partners? Allow me to list the benefits for you.
Continue reading “The Benefits of the New Registration Process”